Refund Policy

Our Commitment to Satisfaction

At Text Chemistry, we want you to be completely satisfied with your purchase. Our digital products are sold through ClickBank, a trusted global internet retailer. All purchases of Text Chemistry are backed by ClickBank's 60-day money-back guarantee.

ClickBank's 60-Day Money-Back Guarantee

If you are not satisfied with Text Chemistry for any reason, you can request a full refund within 60 days of your purchase date. This guarantee is provided and managed by ClickBank, our payment processing partner.

The 60-day period starts from the day you purchase the product. If, within these 60 days, you find that Text Chemistry does not meet your expectations, you are eligible for a refund.

How to Request a Refund

To request a refund, you will need to contact ClickBank directly as they handle all billing and refund processes. Here are the typical steps:

1. Locate Your Order Information: You will need your ClickBank Order ID (also known as Receipt Number) and the email address you used for the purchase. This information can be found in the email receipt you received from ClickBank at the time of purchase.
2. Visit ClickBank Customer Service: Go to ClickBank's customer service website at www.clkbank.com.
3. Order Lookup: Use their "Order Lookup" tool to find your purchase. You'll typically need to enter your email address and/or order ID.
4. Request Refund: Once your order is located, there should be an option to request a refund. Follow the prompts provided by ClickBank.

If you have trouble locating your order or initiating a refund through ClickBank's system, you can also contact ClickBank's customer support directly for assistance. Their contact details are usually available on their website.

Processing Time

Once a refund request is submitted to and approved by ClickBank, it usually takes a few business days for the refund to be processed and reflected in your bank account or on your credit card statement. Processing times can vary depending on your bank or card issuer.

Why Refunds Are Handled by ClickBank

ClickBank is our authorized retailer and payment processor. They manage the secure payment process and are responsible for handling all refund requests to ensure a standardized and secure process for all customers. This allows us to focus on providing high-quality content and support for the Text Chemistry program itself.

Questions About Our Product?

While ClickBank handles the refund process, if you have questions specifically about the Text Chemistry program content, accessing your materials, or need technical support related to the product itself (not billing), please feel free to contact our support team at [email protected] or visit our Contact Page. We are here to help you get the most out of Text Chemistry!

We appreciate your understanding and thank you for choosing Text Chemistry.